Your appointments are reserved for you so we ask that you give your stylist at least 24 hours notice when rescheduling or cancelling an appointment so that they can fill that appointment. We really hate no shows so please be courteous and let us know if you can't make it. As a courtesy, we will send an sms 3 days prior to your appointment to confirm and remind you of the date and time. We kindly ask that you to reply Y or N confirm your appointment. Failure to give adequate notice when cancelling or rescheduling will result in all future appointments being designated deposit only.
****This also applies to drastic changes to your appointment. For example, if you're booked in to get a long colour service and change your mind to get a haircut then that will be treated as a cancellation.****
Furthermore, we reserve the right to charge a cancellation fee of $100 on any appointments cancelled with less than 24 hours notice and future appointments will only be accepted with the payment of a deposit.
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